The public portal and custom domains

One public address for boards, roadmap, changelog, status, and help — and how to serve it from your own domain.

4 min read

Everything a customer sees lives on one portal: signlos.com/p/your-workspace. Boards, roadmap, changelog, status, and knowledge base share the address, so a customer who bookmarks one finds all of them.

PathWhat's there
/p/{workspace}Portal home — boards and recent activity.
/p/{workspace}/boards/{board}One feedback board.
/p/{workspace}/roadmapThe public roadmap.
/p/{workspace}/changelogRelease notes, newest first.
/p/{workspace}/statusComponent health and incidents.

Putting it on your own domain

  1. 1

    Pick the hostname.

    feedback.yourcompany.com or status.yourcompany.com. Use a subdomain — the portal cannot serve your apex domain.

  2. 2

    Add a CNAME.

    Point the subdomain at the host shown in Settings → General. Leave any proxying (Cloudflare's orange cloud) off until the certificate has issued.

  3. 3

    Enter the domain in SignlOS and save.

  4. 4

    Wait for the certificate.

    Issuance is usually minutes. Until it completes the domain will not serve HTTPS — that is expected, not a misconfiguration.

One canonical address

Once the custom domain is live, link only to it. A portal reachable at two addresses splits your search ranking between them and confuses customers about which one to bookmark.

NextEmbedding widgets in your product

Common questions

Can I white-label SignlOS?
You can serve the public portal and status page from your own domain with your own logo and colours on a paid plan. The customer-facing surface carries your brand.

Something unclear or wrong? Tell us — or post it on our board.